Over the past week, the OpenStack Community Management team has conducted an online Social Media Engagement survey to better understand the needs and wants of various community member types in relation to the information available. The survey results are available, SurveySummary_06082011 with no details on the participants who answered questions.
Based on these results, we are taking the following three actions to meet the needs of the community:
1. Result – OpenStack.org and the OpenStack presence on various social networks (especially Twitter and LinkedIn) are the primary information sources of most respondents with 60% looking to receive even more information on a regular basis.
Action – A social network plan will be drafted to better link the various OpenStack information repositories with community member information access points. This plan will drive content from OpenStack Slideshare, Vimeo, Flickr, OpenStack.org and other repositories to Twitter, LinkedIn, Facebook, etc. Be on the lookout for this plan as we intend to ask the broader community for feedback on the various options available in this plan.
2. Result – Two community member types stood out in the survey: Participating company prospects and Active contributor prospects.
Action – A “Getting Started with OpenStack” document is planned for publication with all the information on becoming a participating company, active participant, developer, etc. This document will be visible in many social networking sites including the OpenStack home page to provide critical information for these community prospects.
3. Result – The OpenStack Forum is showing strength for people looking for information and answers to common OpenStack user questions.
Action – New marketing and promotion initiatives will be started to significantly raise the awareness of the OpenStack Forum and help drive more participation.
Thanks again for everyone that participated and if you have more thoughts on this issue, please contact Summer Fouche; or Stephen Spector.
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pontingroy
A social network plan will be developed to better articulate the different information repositories points OpenStack member of the community access to information. I share this with my friends and the family .
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Philippines Social Media
It’s great that you came up with the idea of having a survey and sharing us the result.. We appreciate it.. Thank you!
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Yes good for onsite interaction which is good for seo.
Praia de Pipa
Great
MarkDowner
There is just one
caveat for small business owners though. The average boom in business and
increase in exposure occur an average of 3 years. What this means is that small
business owners must be patient. They also need to be diligent enough to post
updates on a regular basis. Since websites are user-centric, a business owner
must make sure that they are building a relationship with their customers as
repeat business is expected should their customers be satisfied with their
service.
SEO Company
Openstack going good thanks for survey report..
Facebook Analytics
Great information. Looks interesting and it get impact with using it in a positive way.
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