About Rackspace

Rackspace Technology (NYSE: RXT) is a leading end-to-end multicloud technology services company. We can design, build, and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

Rackspace Commitment

Rackspace Technology (NYSE: RXT) is a founding member of the OpenInfra Foundation and remains a staunch advocate of open-source technologies as a foundation for both public and private clouds. Rackspace Technology delivers automated, upgradable, and fully managed OpenStack clouds based on pure upstream code in data centers all over the world and provide integrations with other open-source technologies including Kubernetes. We stand behind OpenStack by offering a 99.99% API uptime guarantee along with access to engineers experienced in running many of the largest OpenStack-based public and private clouds in the world.

Rackspace OpenStack Private Cloud

Details & Signup

Rackspace Technology delivers automated, upgradable, and fully managed OpenStack clouds based on pure upstream code in data centers all over the world and provide integrations with other open-source technologies including Kubernetes.

This product is OpenStack Powered. It contains OpenStack software and has been approved by the OpenInfra Foundation. Learn more about becoming an OpenStack Powered product here.

Other Details

Hardware Specifications

Rackspace Technology delivers OpenStack Private Clouds as-a-Service with Rackspace-managed infrastructure to any data center in the world. In addition, Rackspace Technology offers customers the option to deploy a Rackspace-managed OpenStack private cloud on customer-managed infrastructure. All Ubuntu compatible compute from vendors including Cisco, Dell, IBM, HPE, SuperMicro, and the Open Compute Project can be used with Rackspace OpenStack Private Cloud. The complete list of compatible compute is located at https://ubuntu.com/certified.

Vendor Managed Upgrades

YES

Pricing Models

Rackspace charges for 24x7x365 cloud operations (pricing based on # of servers) and includes a tiered volume discount based on the customer's monthly spend. An additional hardware fee is charged for clouds deployed on Rackspace-managed infrastructure.

Published SLAs

• An industry-first 99.99% OpenStack API uptime guarantee
• 15-minute live response time to emergency tickets
• 100% network uptime*
• 100% availability for critical infrastructure systems*
• 1-hour replacement of any failed hardware component**
• 10-hour replacement of any failed hardware component***

*Rackspace data centers and Rackspace-supported colocation facilities only
** Rackspace data centers only
*** For Rackspace-managed infrastructure in customer and third-party data centers

Supported Hypervisors

KVM

Supported Guests

Windows Linux

Regions where support is offered

South America

Central America

North America

Europe

Middle East

Asia Pacific

Eastern Africa

Southern Africa

Central Africa

Western Africa

Videos

Rackspace Delivers OpenStack as a Service (00:16)

More Resources

Rackspace OpenStack Private Cloud

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