Behind the Cloud: Developing a Nationwide User Support Service
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Wednesday, April 27, 1:30pm-1:45pm (6:30pm - 6:45pm UTC)
Difficulty Level: Beginner
NeCTAR National User Support Manager
Nick Golovachenko is the NeCTAR National Cloud User Support Manager and is also working as the project lead for the development of a NeCTAR National Distributed Help Desk, which is also part of the national initiative to provide world-class user support for the Nectar Cloud. Nick has also worked as a Project Manager for a number of other cloud related and unrelated initiatives within The... FULL PROFILE
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