In projects with many users, personas clarify users, goals and the effects of decisions about the backend, messages, APIs, CLIs, and GUIs on the many different users. The OpenStack UX project and OpenStack product group hosted a workshop at the IBM Design Austin Studio to develop personas that represented a wide variety of OpenStack consumer scenarios. Attendees included IBM, HPE, Intel and RackN. The team, along with the OpenStack foundation, conducted a study in 2016 to validate the new personas, which included: Infrastructure Architect, Service Admin, Cloud Ops, Customer Ops, and DevOps Development. In this session, we will review of the results of this work and discuss our vision with an example. Attendees will meet the personas and learn about the contributions personas can make to the community. We also welcome your input about the personas and our vision.
This will be a practical example of how personas can benefit the community, by showing how they can bring concreteness to design and implementation decisions. Attendees will learn about how personas are a practical tool to help PTLs and teams think about the needs of their users in making software design and implementation decisions and how it will benefit the community as a whole.
Registration Opening Soon
Registration will open for you to purchase passes for the OpenStack Summit very soon!
We're excited to see you there!
