Austin
April 25-29, 2016

Event Details

Please note: All times listed below are in Central Time Zone

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Can't Sleep, Clouds Will Eat Me: 4 Perspectives on Supporting OpenStack Deployments
Operations

Supporting OpenStack public and private clouds can be extremely difficult expecially when you must manage many diferent deployments.  Four Rackspace support engineers will present on four different topics:

  • Traditional linux support vs. OpenStack support
  • What are the diffences between public cloud and private cloud support
  • Why so many escalations?  How we improve after things blow up
  • Architecture, ow do we provide for customer specific needs 

What can I expect to learn?

We hope to bring an operators perspective to attendees, our unique experiences with Linux, Virtualization, Devoplement, and Architecture will provide insight to those beginning to work with Openstack as well as those who already work with the product on a daily basis. Due to our Work on many different private clouds from deployments as small as 5 nodes up to 500, each deployment represents unique challenges. We plan to provide some of the insight that we have learned.

Tuesday, April 26, 11:15am-11:55am (4:15pm - 4:55pm UTC)
Austin Convention Center - Level 4 - Ballroom D
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Difficulty Level: Beginner
Tags: Architect Ops Enterprise User Talk Cinder Neutron Nova
Mark DeVerter
Rackspace
Having supported well over 100 private cloud deployments on OpenStack for the past three years, I have become an escalation point for our deployment and support team.  My new focus with community is to understand why OpenStack issues escalate beyond a simple fix, finding the root cause and finding how to improve OpenStack to remove those issues. FULL PROFILE
Christopher Woodard
Rackspace
Openstack Architect with Rackspace and avid BBQ fan. Also known to enjoy a bit of whiskey. FULL PROFILE
Darren Carpenter
Rackspace
A long time nerd and Openstack enthusiast with a recent talk about the differences between Public and Private cloud support at the Openstack Summit in Austin. (https://www.youtube.com/watch?v=1On98mUJ3ck) I was brought on to support the Rackspace Public Cloud at Rackspace in 2011 and have been amongst the clouds ever since! At Rackspace I am currently an Openstack Support Engineer (working... FULL PROFILE
Alberto Rivera Laporte
Openstack Support Engineer
I loosely refer myself as an experienced technologist specializing in Linux, networking, and now cloud computing technologies such as OpenStack.  I'm always looking for opportunities where I can challenge myself to continue to be a well rounded technical professional.  My OpenStack journey began February of 2015 and  since then I enjoy sharing my perspectives with other... FULL PROFILE
Comments
2 Reviews
0
Posted: 3264 days ago
Good content, and presentation. I came away with a ton of notes that will help a lot with the Cloud NOC we're currently building!
Posted: 3267 days ago
Great to hear from ppl who've 'been there done that'. Given level of expertise the first two talks were perhaps a little to high-level/lack of specific actionable stuff (#3 was spot on for that); #4 (architectural part) had the good mix IMHO