We know a great user experience is vital for customers, but does monitoring OpenStack APIs and computes paint the true picture of cloud health? This lack of insight into the end-user experience leads to frustration and inefficiency. Detailed analysis can lift the curtain, revealing how your Service Level Agreements compare to the reality of your system.
As a cloud service provider, you might focus on availability and uptime. But what do these metrics tell you about performance and reliability? Issues such as slow-loading pages and timeouts are usually not included in them.The only real measure of software quality is end-user satisfaction. Analyze every user session, employ business intelligence, and obtain actionable insights that have real world benefit.
In this session we will show:
- How we measure Failed Customer Interactions.
- How we calculate reliability of the OpenStack services within the cloud.
- How we utilize synthetic transactions to identify issues before they impact customers.
In this session we will show:
- How we measure Failed Customer Interactions.
- How we calculate reliability of the OpenStack services within the cloud.
- How we utilize synthetic transactions to identify issues before they impact customers.
- How to aggregate and display the correct metrics for customers
Registration Opening Soon
Registration will open for you to purchase passes for the OpenStack Summit very soon!
We're excited to see you there!
