Speaker Details

I am a user experience (UX) researcher. I specialize in products for managing servers and other information technology (IT) infrastructure.

I am currently the user research lead for the Hybrid Cloud team. Before that I was the design lead for IBM Cloud Manager with OpenStack. I am also work with the OpenStack Community.

I also have a number of patents and chair the Systems user interface patent board at IBM.

I started my career designing the first versions of many software utilities still shipping on ThinkPad laptops and in between worked on a number of websites, Eclipse plugins and lots of other things.

I have a Masters Degree in Human Factors and Industrial Organizational Psychology from Wright State University and I have a Computer Programming Certificate and a Bachelors degree in Psychology from North Carolina State University.

I love the challenge of finding simplicity in a big mess of complexity.