SAP has been using a DevOps & Continuous Delivery approach for building its web and mobile apps for several years, and in the Cloud Infrastructure Service we are now building and running a global cloud at the scale needed to run not only SAP's internal business applications but also the cloud applications used by over 100 million people at SAP's 300,000 customers.
In this talk we tell the story of how SAP originally adopted DevOps practices with a simple pilot. That pilot included a bare-bones DevOps platform which evolved through several stages to become a next-generation open-source-based cloud and deployment automation system using OpenStack and Kubernetes.
At each stage of the journey we examine the technical and organisational challenges we faced and share how we overcame them. The most important lesson of all? Ultimately, it's about the people.
Concrete tips and tricks for doing DevOps and Continuous Delivery at various scales.
The importance of tools and processes, and the even greater importance of getting people to engage with them.