Event Details

DevOps demands continuous delivery and direct interaction which is often not part of typical vendor-customer relationships.

SAP and SUSE have been collaborating on the deployment of enterprise-sized OpenStack clouds for the HANA Cloud Platform, with the goal of being able to significantly scale up (# of nodes) and out (# of AZ & clouds) in the near future.  During this collaboration, many lessons were learned about the technical and procedural challenges of implementing, operating and maintaining larger clouds.

In this talk we will not only explain the difficulties encountered and how we dealt with them, but more importantly how this prompted us to question the fundamental assumptions and limitations of the traditional vendor-customer relationship, and make a paradigm shift to a true partnership. Adopting a more agile collaboration model allows the vendor to react more quickly to customer requirements and gives the customer more influence on ongoing design and engineering activities.